Quality
Quality Control
What is Quality Management System
A quality management system (QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. It is aligned with an organization's purpose and strategic direction (ISO9001:2015).
What is Quality Control
Quality control (QC) is a procedure or set of procedures intended to ensure that a manufactured product or performed service adheres to a defined set of quality criteria or meets the requirements of the client or customer.
1. Focus on one Product
2. Reactive
3. Line Function
4. Finds Defects
5. Testing
What is Quality Assurance
QA is a way of preventing mistakes or defects in manufactured products and avoiding problems when delivering solutions or services to customers; which ISO 9000 defines as "part of quality management focused on providing confidence that quality requirements will be fulfilled".
1. Focus on one Process
2. Pro-active
3. Staff Function
4. Prevent Defects
5. Quality Audits
